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FAQ

  • ProductsAre all products suitable for both men and women?

    Derma Maison’s products are scientifically proven to be effective and safe. 


    However, pregnant individuals may have varying sensitivities and delicate skin conditions. Therefore, we recommend consulting a medical professional before using the products during pregnancy.

  • ProductsIs it okay for pregnant women to use functional products?

    Derma Maison’s products are scientifically proven to be effective and safe. 


    However, pregnant individuals may have varying sensitivities and delicate skin conditions. Therefore, we recommend consulting a medical professional before using the products during pregnancy.

  • ProductsI’m curious about storing and post-use care of the products.

    Product Storage: Avoid exposing the products to extreme heat, cold, or rapid temperature changes, and keep them away from direct sunlight.


    Store the products in a well-ventilated and dry place.


    Bathrooms might not be suitable due to frequent temperature and humidity fluctuations.


    Post-Use Care: After using the product, make sure to wipe off any remaining residue around the opening of the product container and securely close the lid.


    This applies not only to products in storage but also to products you use daily. Always close the lid when the product is not in use. 

  • ProductsWhen can I purchase a product that is temporarily out of stock?

    The restocking time for temporarily out-of-stock products varies depending on the item. 


    It could be as quick as 1-3 days for some products, while for others, it might take a few months.


    However, please be aware that in some cases, products might be discontinued and unavailable for restocking. We appreciate your understanding regarding this matter.

  • ProductsDo I need to cleanse even if I haven’t worn makeup?

    Yes, even if you haven’t worn makeup, it’s important to cleanse your skin. Cleansing is not only about removing makeup; it’s also about getting rid of impurities such as dust, sebum, and external pollutants that accumulate on your skin throughout the day. Cleansing also helps relieve the stress and fatigue of your skin.


    To cleanse your skin, start by using a makeup remover for point makeup, then use a cleansing cream (or water, oil) to remove overall makeup. Gently press with a tissue and cleanse with a foam cleanser for double cleansing. This routine helps keep your skin clear and less prone to troubles.


    If you haven’t worn makeup, you can skip using a cleansing cream (for the first step) and use a foam cleanser alone.

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